Returns & Exchanges
We want you to be as cozy as possible, which is why we offer a 30-day return policy for all unworn and unwashed items in their original packaging. Whether it's a size swap or a change of heart, we've made the process simple and stress-free.
Visit the Returns Portal
Head over to our online returns center and enter your order number and email address to start your request.
Select Items and Reason
Choose the specific Oodie products you wish to return or exchange and provide a brief reason to help us improve.
Print and Attach Label
Download your prepaid shipping label, print it out, and securely attach it to your return package.
Ship and Track
Drop your package off at the nearest authorized shipping location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing